IG

After spending considerable time attempting to resolve the matter independently, the situation continued to grow increasingly complex and overwhelming. Feeling exhausted and uncertain about the next steps, I decided to reach out for assistance. From the first contact, I received prompt reassurance and support. The team was highly attentive, respectful, and clearly committed to understanding the details of my case. Their calm, professional, and thoughtful approach quickly made the entire situation feel far more manageable. Details +1 504 249. 9337 charlottescotte….21….@….gmail….com

The market opens half an hour late, and preset stop-loss orders cannot be executed.

Have been with IG for many many years, and they have always provided an excellent service - both in terms of product and in terms of support; really can’t fault them.

I've been testing with a demo account. I wish options contracts could reflect the P&L in percentage. I would also like to be able to see the Greek variables to know how the contract will be affected. I haven't funded my account yet as I'm testing strategies on Demo

Had some problems with their system hanging and closing out trades that didn't even have stops when I was trading the demo account. raised tickets but they wouldn't investigate beyond a cursory triage because they said the demo system was 'prone to this kind of thing happening but it's ok as the live system is specced up so that it would never happen', which is probably fair comment but it should've raised a red flag for me, I'm a systems engineer. Well 3 months into live trading and it's happened 3 times where the system hangs for almost 2 minutes and when it comes back your trades have been closed out. Once again, their investigation was cursory and suggestive of user error - Trading View and all other internet applications were up and running and there was no outage on my ISP and no other dropped packets according to wireshark. I cannot recommend using IG's platform at all, if you're going to trade with them make sure it's on MT4/5 as their bespoke platform has some fundamental serious issues in my opinion.

Depositing and esp. trying to withdraw your money is extremely SLOW and they charge huge FEES and commissions to deposit and withdraw money. The spreads are huge too. Everything you do they will continually skim money from your account, every deposit, every withdrawal and every trade. A terrible SLOW broker that only knows how to make money by skimming money from clients. When I finally am trying to close my account and withdraw my money, they are asking for heaps of paperwork and are taking a very long time for me to withdraw my money... and I still haven't been able to withdraw my money.

IG claims to be one of the leading brokers and surely they are scam. I've been trading with them for more than 2 years, they always change the settlement prices and then claim that their charts are not accurate. If the charts on their website are not correct how do they expect clients to trade, for example if you place a trade and the market settles at 10091.55 on their live chart, they will say ooh sorry the correct settlement price was 10094.66 They would claim this price to be on third party platform.They will steal your money be warned!!!!!!!!!!!!!!!

They have 0.26 average spread on eur/usd through DMA liquidity feed. I have access to web and advanced platforms. MT4, external platform through API, or order book with L2 dealer platform. No problem with back office support. I would say 24/7 instead of classic 24/5 working hours. Execution is really reliable and fast. In addition, IG offers seminars, market analysis and broad range of services on website.

What's up everybody. I want to make some notes to existing comments. In addition to good brokerage service and variety of trading accounts, you can see that there is no ECN account available. At first glance, this is an inconvenience, but in fact, it is not an obstacle. All conditions stated by the company are real without double standards. A live trading account can be registered quickly, the same with deposit and withdrawal of funds. They have an access to all other markets + Bitcoins!

All was going OK initially but then I decided it wasn't for me and wanted to withdraw my money. I submitted the request online that showed pending. And suddenly, their site is broken, and I can’t access it anymore... I suspected that it was a scam.