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Reviews
Alexa Macaulay
After spending considerable time attempting to resolve the matter independently, the situation continued to grow increasingly complex and overwhelming. Feeling exhausted and uncertain about the next steps, I decided to reach out for assistance. From the first contact, I received prompt reassurance and support. The team was highly attentive, respectful, and clearly committed to understanding the details of my case. Their calm, professional, and thoughtful approach quickly made the entire situation feel far more manageable. Details +1 504 249. 9337 charlottescotte….21….@….gmail….com
Anonymous User
Customer support was no better. They kept spinning vague excuses and trying to justify withholding my profits, even though I never saw, accepted, or signed any bonus terms and conditions. These so-called rules were never displayed at registration or anywhere in my account.
Anonymous User
Swissquote charges way too many hidden fees. You think you’re trading cheap, but then your balance keeps shrinking.
Anonymous User
System make error calculating true unrealized 880chf gains. When comfirmed with trader he saw same info, once we executed I lost money not gain. Swisssquote refuses to reimbiurse for trade gains as showed in your systems.
Anonymous User
The best is access to Swiss and US ETFs and this was and is major cause to use Swissquote broker for me.The issues to be resolved are:important:1. simple presentation of gains for tax calculation purpose (what I have sold last year and at what price I bought them) - simple or more complicated table with buying and selling price. Additionally other currencies relation would be usefull (for me of course PLN/Euro/Swiss Frank/USD at both dates to simplify my calculations)2. lack of trailing stop loss is pretty important as wellless important details: 3. setting buy/sell value directly on charts could be interesting sometimes.4. possibility to trade crypto without going to fiat currencies would be nice as well.
Anonymous User
Very nice Customer experience delivered with their app!Trusted bank with a lot of advices.
Anonymous User
I transferred my Shares from another bank to Swissquote while they had the offer to take over the transfer fee's until a certain amount. Worked perfectly! It only took them about a week and the fees were added to my Swissquote account.Compared to other Banks licensed Switzerland the fees are very low.Customer support could be a little better. The answer was satisfying and it was solved within minutes. But the quality of the call was very poor - it sounded like there is a TV running in the background and i could barely here the person talking to me on the phone.Nevertheless, i'm very happy with Swissquote.
Anonymous User
There is no digital currency yet. It is said that it will be held in the near future. I don’t know how long it will take.
Anonymous User
Unfriendly people. Called in regards of my account. They hung up on me and said they are closing in 5 minutes. Unbelievable
Anonymous User
Easy to use crypto interface for buying/selling. fast international funds transfer to local bank account. Very okay for me.
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